Orientation to NPS Concessions

Self Paced
Filed under: Commercial Services
Where: Online


This course provides a basic understanding of NPS concessions and the responsibilities of a Concession Management Specialist.


The course covers all the major elements of NPS concession program including:

  • Concession law
  • Commercial services planning
  • Prospectus planning and development
  • Contract award and execution
  • Asset management
  • Financial management
  • Environmental management
  • Concession contract management including contract compliance, operational evaluations and rate administration.

Learning Objectives

After completing this course, participants will be able to:

  • Describe the NPS Commercial Services Program and concessions management
  • Summarize the history of concessions management
  • Explain the responsibilities of a Concessions Management Specialist
  • Identify laws, regulations, policies, and Director's Orders that directly affect concessions management
  • Describe commercial visitor services planning
  • Describe the steps involved in the prospectus development process
  • Outline contract management responsibilities
  • Summarize the Concession Review Program


Prerequisites:  None

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