NPS Crucial Conversations: Live Virtual Sessions

Profile photo of Kristin Gibbs
Profile photo of Martin Christiansen
Filed under: NPS Fundamentals
Where: Online
Jul 11 - 15, 2022


Crucial Conversations teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics—at all levels of your organization. By learning how to speak and be heard (and encouraging others to do the same), you’ll surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.

In this 10-hour course, we will cover how to improve dialogue and engagement to be able to talk to anyone about anything and create behavior change into skills that improve decision making, productively and relationships.  Each course consists of 5, 2-hour sessions. Participants must be able to attend every session, remain engaged in the learning, and complete about the pre-work (will take approximately 2 hours).

There is no cost for this course.  All participants will receive a digital copy of the book Crucial Conversations, a digital toolkit, and audio companion files. This session is open to all NPS employees.

Dates: July 11–15, 2022

Time: 1:00 pm–3:00 pm ET

How to Register: Registration will occur in DOITalent. All registrants will be placed on a waitlist. Two weeks before the training, eligible participants will be randomly selected from the waitlist and enrolled in the course. Any additional seats that remain at that time will filled on a first-come, first-serve basis.

DOITalent Course Name: NPS Crucial Conversations: Live Virtual Session

DOITalent Course Code/Shortname: NPS-UNC1123

Estimated Completion Time

10 Hour/s

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