What We Do

The New Supervisor Development Program (NSDP) gives new supervisors the knowledge and skills necessary to perform their jobs during the first 12 months of their initial appointment. The program content focuses on the 40 hours of supervisory training outlined in OPM guidance (5CFR: 412.202).

Program Format

New supervisors begin the program by participating in online modules. The module topics include:

After completing the online modules, The Supervisory Skills Workshop (SSW) is a 3-day instructor-led residential program designed to help participants apply the knowledge gained from the online modules. Residential workshop topics include: conflict management, leveraging diversity, performance management, progressive discipline, motivation, and coaching techniques.

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