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The learning objectives for this course are:
  • Become adept at completing upgrades of products and passes in the RBMS POS
  • Become adept at upgrading entrance fees from other parks and applying them to the purchase of an Interagency Pass

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The learning objectives for this course are:
  • Learn to successfully complete returns both with and without using a receipt
  • Learn to return an upgrade
  • Gain an understanding of the three void types and how to use them

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In this course you will:
  • Learn how to access RBMS Back-office
  • Become proficient at navigating easily in RBMS Back-office using:
    • Common toolbars and icons
    • Favorites
    • Modules & Workspaces
    • Features & Functionality to navigate efficiently

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The purpose of this course is twofold; to acquire foundational knowledge of NPS cultural resources and to explore your "why” of cultural resource management. By the end of this course, you will be able to:
  • Identify the significance of cultural resources to the NPS Mission.
  • Discuss the ways that you and your work support the stewardship and management of cultural resources.
To do so, you'll go through sections of the course that focus on specific questions, including:
  • What are cultural resources?
  • Why does the NPS preserve and protect cultural resources?
  • Where does cultural resource work happen?
  • Who does cultural resource management?
  • Why and how do I contribute to the preservation and protection of cultural resources?

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The learning objectives for this course are:
  • Learn the process for selling products to a third-party in bulk
  • Gain the skills to provide a negotiated, adjusted unit price for the products
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