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OPM definitions and descriptions of leadership characteristics, behaviors, abilities, skills, and knowledge. A good resource for career advancement.
How do leaders inspire cooperation, trust and change? It all starts with the "Golden Circle."
Four simple steps to learning how to acquire a totally new skill.
Giving feedback is a skill but a much neglected skill is how to receive feedback.
Learn more about the requirements and enrollment process to participate in the New Supervisor Development Program.
Learn 10 behaviors any supervisor should have to manage a successful workspace.
Management isn't easy - even with lots of available resources, stepping into a management role for the first time can feel a little like jumping out of a plane, even if you have a parachute.
These TED speakers have insights that shed some light on leading more effectively.
Learn how to improve your charisma through tips from the book The Charisma Myth: How Anyone Can Master the Art and Science of Personal Magnetism.
This article reveals the benefits of pairing diversity with inclusion and explores four reasons why many organizations lack inclusivity.
In this TED Talk, designer Tom Wujec Discover reveals unexpected truths about how we collaborate and make sense of things.
Real life examples and best practices that have proven successful at parks and offices across the Service.
This TED Talk explains why achievement can be just as disorienting as failure and how to restore your drive after experiencing either of these extremes.
Learn about the qualities leaders must have to become great problem solvers and four techniques you can use to effectively solve problems.
Access a list of on-boarding resources to help you develop a plan for the first week or two with a new employee on your team.
The following reading list provides book titles to help both new and seasoned leaders gain new perspectives and develop their skills in leadership and personnel management.
Manager Advantage equips managers and supervisors with a source for quick answers to employee problems and provides best practices and strategies for handling common workplace challenges.
The SESCDP is a 12-month program focused on developing Executive Core Qualifications (ECQs) competencies to prepare candidates to lead at the executive level.
This course covers how to analyze staffing needs, project future staffing needs, and ensure that recruitment efforts successfully bring in new employees.
In this Challenge, play the role of coach to an IT Systems Engineer who isn't on board with the need for coaching. Learn how to manage resistant coachees.
Simon Sinek, a management theorist, explores what makes a great leader in the context of trust. What are the benefits of creating a circle of safety?
Successful organizations employ coaching as a means to improve performance. Explore the five steps of effective coaching in this quick, 6 minute course.
This simulation course provides a tool to practice your leadership skills by leading an organization through a significant transition.
This course provides you with an understanding of why emotional intelligence abilities are important as a leader.
This course course provides supervisors and managers with the resources necessary for developing fair and effective performance and appraisal plans.