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This class exercise explores the many critical factors to take into account when planning how to focus self-development efforts.
In this course, participants will learn many techniques that can help consistently deliver the best customer service over the phone.
This course defines internal customers, expectations placed on serving internal customers and how to treat your coworkers as you would external customers.
Participants will learn how to be more productive in their professional and personal lives by learning to manage time, stress and resources effectively.
This course covers how to create a clear and persuasive message in PowerPoint 2016 and how to use sound, images, color and styles to optimize visual impact.
The National Park Service (NPS) Scorecard is a compilation of key performance and efficiency measures that assist in the justification of funding requests.
This training provides step-by-step training for logging on to a workstation with your PIV card.
The NPS Information & Technology Management Division is offering Creating Section 508-Compliant Electronic Documents classes. Learn more here.
Albright Training Center is implementing a Special Use Permit policy for all non-NPS and non-profit use of its facilities.
The Trainer Toolbox Summary provides training tools and resources that any trainer or presenter can use to create and/or improve their course content.
The CLP is FINALLY available outside of the firewall. Join us for a day of celebration including live video all day!
Learn how your content team can leverage two new features coming to the CLP - Interactive Learning Activities and the User Journal - to further your program goals.
CLP Learning Activities are informal educational resources to help learners engage with interactive information right on the CLP. Use this guide to learn how to create and publish them.
FPPS Job Aids to initiate personnel actions (sf-52) for Northeast Region
Are you an instructor looking to improve and develop your skills? These resources will help you achieve this goal!
Allies groups foster a more open, inclusive, and innovative NPS culture.
Discover the direction learning and development in the National Park Service is moving towards and how change is being championed and implemented.
The Common Learning Portal (CLP) will give NPS employees access to training opportunities, informational resources, and professional networks.
MWR New Employee Welcome Orientation is mandatory for all new employees; this training is conducted by the Human Resources Office, Equal Opportunity, Relevancy, Diversity, and Inclusion Office, Employee Relations Office, and Offices Services, Travel, Occupational Health and Safety, and Security. All MWR Employees who have been onboard a year or less are required to attend. Orientation Topics Welcome to
In this advanced session, the presenters discuss the provisions of Chapter 5 Software in the revised Section 508 Standards and Section 255 Guidelines.
The revised Section 508 Standards & Section 255 Guidelines address many changes to technology that have occurred since 2000. Learn more about these changes!
Overview The Revised Section 508 Standards were published in the Federal Register on January 18, 2017. What will change when they become enforceable? This recorded webinar compares the 2000 Section 508 Standards with the 2017 Revised Section 508 Standards. The presenters conduct a side-by-side review of the old versus revised Section 508 Standards. What is different? What
Reviews the WCAG 2.0 standard, highlighting Level A and AA Success Criteria and its effects to Sections 508 and 255 standards and guidelines.
Interested in hosting a training, conference or meeting at Albright Training Center? Let us tell you about our on-site resources!
In this resource you will find a recorded presentation that examines the community of users, core principles & video production considerations of audio description.