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Learn how to successfully process returns and voids using the RBMS park entry model. Complete returns with or without an RBMS receipt.
This course introduces NPS fee collection supervisory and remittance staff to the back office software used with the new RBMS Point of Sale (POS) solution.
In this learning activity, participants will acquire foundational knowledge of NPS cultural resources and explore the "why” of cultural resource management.
This learning activity introduces participants to how history is practiced within the NPS and where we preserve and interpret a vast array of natural and cultural resources.
Learn how to sell third-party bulk sales through the RBMS POS system, including completing price overrides for bulk sales.
The purpose of this learning activity is to provide users with targeted training in the functions of the Work Order Reporting Kiosk (WORK) that they need to complete.
In this learning activity, participants will learn the types of pruning, proper cuts, timing, and basic tools required in preservation horticulture pruning.
In this learning activity, you'll learn how to contribute content to the CLP and create a CLP Content Plan.
This Learning Activity will introduce you to the policy for "NPS Chainsaw Safety for Non-Wildland Fire Operations" and the basics of chainsaw operation.
In this learning activity you will learn the importance of social skills and identify ways good social skills are applied in the construction trade.
In this learning activity you will learn how to relate problems to planning and scheduling.
This learning activity will help you understand opportunities in the construction business and how to enter the construction workforce.
This learning activity focuses on the importance of critical thinking and how to solve problems in the workplace.
In this learning activity you will learn how to use good writing skills and apply their relationships to job performance.
In this learning activity you will learn the speaking processes and their relationship to job performance.
This learning activity explains how to use and understand written materials, and it also provides techniques and guidelines that will help you to improve your reading skills.
This Learning Activity provides guidance on good listening skills and how to apply them to job performance.
Explore how you can ask questions with honest and authentic curiosity. Learn about question intensity and how it shifts up and down a spectrum.
Dialogic Questions are how interpreters design opportunities for visitors to engage with a place, express themselves, and hear other visitors’ perspectives.
Explore how stories are structured for power and meaning. Discover the beats in the arc of a good story.
Essential Theme Questions explore difficult societal topics relevant to our site and our audience. This learning activity is a guide to the starting point.