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This course defines the vegetation component of wilderness resource, their value to wilderness and mandated management policies.
Content Team: Natural Resource Stewardship and Science, NPS Career Fields, Programs, Wilderness Stewardship, Visitor and Resource Protection
Delivery: Distance

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This primer provides an overview of the planning and design basics needed to develop interpretive media products.
Content Team: Interpretive Media, Interpretation and Education, NPS Career Fields, Programs
Delivery: Distance

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Welcome to the Interpreting Climate Change (ICC) Self-Study Modules. These modules are designed for self-study -- in your own time and at your own pace.
Content Team: Interpreting Critical Issues and Hot Topics, Interpretation and Education, NPS Career Fields, Programs
Delivery: Distance

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This online component addresses prerequisite WF skills and knowledge to help you get ready for the field‐based course and eventual competency evaluation.
Content Team: Facility Management and Operations, NPS Career Fields, Programs, Midwest Region, Regions
Delivery: Distance

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This course provides an overview of legislation, regulation, authorization, directive and policy that form the basis for the Volunteer-In-Parks program.
Content Team: Volunteer Engagement, Service Wide Skills, Programs
Delivery: Distance

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This online, self paced course outlines the key Section 508 requirements that federal agencies must follow to be considered compliant.
Content Team: Accessibility, Service Wide Skills, Programs
Delivery: Distance

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This online module explores methods of planning and executing an effective career development path.
Content Team: Service Wide Skills, Programs
Delivery: Distance

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In this class participants will inventory of their values, interests, skills, and needs and learn how to develop and implement an action plan to further their career. 
Content Team: Service Wide Skills, Programs
Delivery: Distance

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This course discusses the options available when you're trying to get your career on the right track, from in-house job changes & lateral moves to promotion planning.
Content Team: Service Wide Skills, Programs
Delivery: Distance

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Discover how to manage the performance appraisal process on a year-round basis and learn tips for using performance appraisals to your advantage.
Content Team: Service Wide Skills, Programs
Delivery: Distance

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Many employees experience career stagnation. This course examines strategies to overcome it.
Content Team: Service Wide Skills, Programs
Delivery: Distance

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In this class, participants will learn how to build and manage upward relationships, both with their boss and those higher. 
Content Team: Service Wide Skills, Programs
Delivery: Distance

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This class explores the ways you can be proactive in advancing your career and successful in achieving your career goals.
Content Team: Service Wide Skills, Programs
Delivery: Distance

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This class exercise explores the many critical factors to take into account when planning how to focus self-development efforts.
Content Team: Service Wide Skills, Programs
Delivery: Distance

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Learn how to boost productivity, increase job performance, save time and find new strategies for achieving your goals in this 30 minute course.
Content Team: Service Wide Skills, Programs
Delivery: Distance

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In this course, participants will learn many techniques that can help consistently deliver the best customer service over the phone.
Content Team: Service Wide Skills, Programs
Delivery: Distance

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This course defines internal customers, expectations placed on serving internal customers and how to treat your coworkers as you would external customers.
Content Team: Service Wide Skills, Programs
Delivery: Distance

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Participants will learn how to be more productive in their professional and personal lives by learning to manage time, stress and resources effectively.
Content Team: Service Wide Skills, Programs
Delivery: Distance

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This course covers how to create a clear and persuasive message in PowerPoint 2016 and how to use sound, images, color and styles to optimize visual impact.
Content Team: Service Wide Skills, Programs
Delivery: Distance

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The National Park Service (NPS) Scorecard is a compilation of key performance and efficiency measures that assist in the justification of funding requests.
Content Team: For Supervisors, Programs
Delivery: Distance

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In this course, you'll learn about guidelines and techniques for each stage of an on-site customer service visit: preparation, arrival, service, wrap up, and follow up.
Content Team: Service Wide Skills, Programs
Delivery: Distance

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This course covers how to analyze staffing needs, project future staffing needs, and ensure that recruitment efforts successfully bring in new employees.
Content Team: For Supervisors, Programs, Volunteer Engagement, Service Wide Skills
Delivery: Distance

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In this Challenge, play the role of coach to an IT Systems Engineer who isn't on board with the need for coaching. Learn how to manage resistant coachees.
Content Team: For Supervisors, Programs, Volunteer Engagement, Service Wide Skills
Delivery: Distance