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Culture is all about what we value and how we think, behave, and interact with one another as we work towards a common goal.
Content Team: NPS Fundamentals

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Gain familiarity with processing different types of tender and ringing in entrance fees, pass sales, and other common transactions.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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In this learning activity, you’ll create your own personal team case study, discover how you like to work on a team, and learn what makes a team successful.
Content Team: NPS Fundamentals

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Complete this interactive learning activity to get started as a new CLP user or learn about advanced features to maximize your learning.
Content Team: Distance Learning, Service Wide Skills, Learning and Development, Workforce and Inclusion Directorate

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NPS has defined six turf classes to guide parks in setting objectives for turf management and maintenance. This activity describes classes of turf in the National Park System, which vary by function, asset value, species mix and maintenance requirements. Turf may be valued as a facility asset, a natural resource, a cultural resource, or a combination of these, depending upon the situation. 
Content Team: Cultural Landscapes, Cultural Resources Stewardship, NPS Career Fields

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This course provides an overview of how to process Self-Pay Sales through the RBMS POS system. For fee collection managers and remittance staff.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Learn to resolve problems you may encounter when completing remittance processes within the RBMS Back-office system.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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This course describes how supevisory and remit staff are able to complete recreation fee remittance functions in the RBMS POS and D365R systems.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Learn advanced RBMS POS sales transactions including product upgrades and pass replacements.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Learn how to successfully process returns and voids. Complete returns with or without an RBMS receipt.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Learn to manage daily tour or event capacities in the RBMS system. Utilize D365R to enter daily capacities in the POS system.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Successful Commons groups require planning and attention. In this learning activity we'll walk you through the planning process. Completion earns you the Group Moderator badge!
Content Team: Distance Learning, Service Wide Skills

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This course familiarizes NPS fee collection managers with how to Print X Reports, View Other Reports, and Reset RBMS POS Passwords for employees.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Become adept at navigating more advanced sales transactions like upgrades and exchanges in this learning activity.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Learn how to successfully process returns and voids using the RBMS parking model. Complete returns with or without a receipt.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Online training for Getting Started with Section 106.
Content Team: Cultural Resources Stewardship, NPS Career Fields

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In this learning activity, participants will learn how to navigate more advanced sales transactions like upgrades and exchanges.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Learn how to successfully process returns and voids using the RBMS park entry model. Complete returns with or without an RBMS receipt.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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This course introduces NPS fee collection supervisory and remittance staff to the back office software used with the new RBMS Point of Sale (POS) solution.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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In this learning activity, participants will acquire foundational knowledge of NPS cultural resources and explore the "why” of cultural resource management.
Content Team: Cultural Resources Stewardship, NPS Career Fields

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This learning activity introduces participants to how history is practiced within the NPS and where we preserve and interpret a vast array of natural and cultural resources.
Content Team: History, Cultural Resources Stewardship, NPS Career Fields

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Learn how to sell third-party bulk sales through the RBMS POS system, including completing price overrides for bulk sales.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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The purpose of this learning activity is to provide users with targeted training in the functions of the Work Order Reporting Kiosk (WORK) that they need to complete.
Content Team: Facility Management, Facility Management and Operations, NPS Career Fields

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In this learning activity, participants will learn the types of pruning, proper cuts, timing, and basic tools required in preservation horticulture pruning.
Content Team: Cultural Landscapes, Cultural Resources Stewardship, NPS Career Fields
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