The National Park Service (NPS) Park Facility Management Division (PFMD) and Indiana University’s Eppley Institute for Parks and Public Lands was presented with the W. Edwards Deming Outstanding Training Award in April 2010. This award represents collaborative efforts associated with the Facility Manager Leaders Program (FMLP). The award is presented annually to a federal government program or civilian branch of the military in recognition of significant accomplishments in workforce development or training initiatives that have quantifiably benefited the organization’s overall performance.
The FMLP was selected as the recipient of the award from seven total nominees. The FMLP serves as a catalyst for the development and retention of a dedicated and informed workforce, and through the efforts of its graduates has contributed to substantial improvements in asset portfolio management for the NPS. Nominees are judged on the basis of innovative employee development and training initiatives that achieve measurable results.
From left to right: Kathy Hanson, Chief NPS Training and Development; Betsy Dodson, Coordinator PFMD Training and Education; Jerry Ice, Ed. D. CEO and President Graduate School; Stephen A. Wolter, Executive Director Eppley Institute; and Tim Harvey, Chief NPS Park Facility Management Division (NPS PHOTO).
“Learning is not compulsory. Neither is survival.”
W. Edwards Deming
Who is W. Edwards Deming?
“Considered the father of the Total Quality Management movement, Dr. Deming leaves a body of work that has been described as “the third stage of the Industrial Revolution.” His teachings engaged all levels of employees in regulating quality control. Unheard of at the time he promoted them, Deming’s theories on quality control sparked the renewal of Japan’s economy following World War II and launched the total quality management movement. Dr. Deming trained thousands of people worldwide in his theory and in the technologies of total quality management and statistical process control.” (Taken from http://www.graduateschool.edu/content/deming)