Training That Delivers Results: Instructional Design that Aligns with Business Goals


Most instructional design models don’t include performance consulting or enough emphasis on measurement to deliver results consistently. Training professionals resist the idea of being put into “order-taking” roles, but many have a hard time moving beyond this approach to find a more comprehensive, results-based approach. It can be challenging to include consulting and measurement on top of your already busy schedule of training development. What training professionals need is one streamlined process that helps weigh their priorities to determine what really must be done in order to achieve real business results.

What you’ll find

Developed by one of the originators of computer-based training, Dick Handshaw’s results-oriented model is systematic yet flexible and works for both instructor–led training and eLearning. Figuring out how to include quantifiable results in your design process can be a challenging and confusing process. This session offers a better way to deliver those results; a way to connect learning solutions with strategic business goals.

Training That Delivers Results handout (PDF)

What you’ll learn

  • Reframe a training request and analyze performance gaps
  • Develop a useful task analysis that saves time and money
  • Use performance objectives to develop measurement that works
  • Build consensus with a strategic blueprint meeting
  • Validate instructional strategies with learner tryouts and feedback


  • Have you found your training content development to be more proactive or reactive? What steps can you take to take a more proactive approach to planning your content?
  • What do you find to be the most difficult step in Handshaw’s Instructional Design Model? Why?

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