Operational Leadership Supervisor’s Course


The Operational Leadership Supervisor’s Course targets all supervisors, from the front lines to management levels. Each class covers:

  • An effective safety culture
  • Operational risk management discussions
  • Organizational learning and change
  • How supervisors and managers are key players to the success of Operational Leadership

The sessions set clear and practical standards, provide resources to meet standards, assure accountability, exemplify the principles of operational leadership and create the environment and empower employees to implement the program in their workplaces.

Learning Objectives

Upon completion of the course, you will be able to:

  • Articulate the role of a supervisor in establishing and maintaining an effective NPS safety culture in their park or office
  • Foster and demonstrate optimal decision-making, i.e. Operational Risk Management, in their park unit or office
  • Facilitate organizational learning and change by applying operational leadership principles at their park unit or office
  • Have tools to create a Risk Management Implementation Plan for their park unit or office


Target Audience: NPS supervisors, managers and lead personnel that may direct work.

Find a class schedule and learn more about OL at theĀ Operational Leadership SharePoint Site!

Write a Review

  1. The link to the Operational Leadership home page above needs to be deleted or changed to the correct site. Your current link leads to the old InsideNPS site. It is no longer in use, not readily available to employees, and has not been update since it is no longer in use. I am always available for a call in order to prevent this kind of thing from happening – pretty user-friendly. Our NPS Operational Leadership Program is too important to our NPS family for something like this to cause possible confusion or frustration in the field. Please contact me for the correct information on this, and any future courtesy calls would be fine too. Looking forward to assisting you in creating a site for our employees. Mark Herberger, Program Manager NPS Operational Leadership 02/27/2017


  2. Thanks for the feedback and your interest in collaborating with us Mark – we’ll reach out to you via email to get the correct site information and update the link!

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