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NPS Core Values – The Cornerstone of Everything We Do

Overview

The NPS core values are commitments – or deeply held beliefs – for how we, as employees, accomplish the NPS mission. Core values influence how we do our work, how we interact with each other, and how we are recognized as an agency both internally and externally. In essence, core values capture the culture and attitude of the agency. Fundamentally, they are inherent in everything we do.

NPS has 6 core values:

  • Integrity – We deal honestly and fairly with the public and one another.
  • Stewardship – We provide and inspire exceptional care of the places entrusted to us by the American people
  • Respect – We embrace our differences and treat each person with dignity
  • Engagement – We each participate fully, extend genuine invitations, and remove barriers to inclusion.
  • Collaboration – We succeed by engaging beyond our silos, tapping new ideas, and expanding our community.
  • Accountability – We earn the public’s trust each day by competently and transparently fulfilling our responsibilities.

What You’ll Learn

After completing the work on this page, you will be able to:

  • Recall the 6 NPS core values
  • Comprehend why different values exist for different organizations
  • Recognize how core values are distinct drivers of organizational culture

Dig Deeper

After reading the material above, reflect on the following questions. Jot down your thoughts. Consider sharing this page with a colleague or a work group for an insightful discussion.

1. The NPS core values are our guiding principles. As such, every NPS employee should know them by heart. Take a moment now to commit to memory the NPS core values. Test yourself by reciting them to a friend or colleague.

2. Choose one of the following organizations and find their core values. How do their core values support their mission? How do their core values influence their organizational identity and culture? Compare their core values to the NPS core values. What similarities and differences exist and why? [Note: the numbered notations are for use in the GOAL Academy]

  • Google (1)
  • U.S. Forest Service (1)
  • Amazon (2)
  • Exxon Mobil (2)
  • CVS Health (3)
  • Whole Foods (3)
  • Verizon (4)
  • Starbucks (4)
  • United Airlines (5)
  • Apple (5)
  • General Motors (6)
  • Hilton Hotels (6)
  • Nordstrom (7)
  • FedEx (7)
  • Walt Disney (8)
  • JP Morgan Chase (8)
  • McDonald’s (9)
  • U.S. Army (9)
  • Boy Scouts or Girl Scouts (10)
  • Samsung Electronics (10)
  • Zappos (11)
  • Comcast (11)
  • Adidas (12)
  • Facebook (12)
  • Adobe (13)
  • Ikea (13)

3. List 2 to 3 of your personal values or deeply held beliefs that guide your own moral compass. How do they compare to the NPS core values?

4. In your opinion, are the NPS core values woven into everything we do? As an agency? At your park or office? On your team? In your individual work? Take a moment to reflect on whether every action, at every level of the agency, carries with it the intent, spirit, and function of the NPS core values. If not, what needs to change to make our work align with the NPS core values?

Still Hungry?

Here’s more to spark your thinking on this topic:

  • Did you know? The NPS National Leadership Council drafted 6 revised core values as shown on page 4 of the NPS WASO Next strategic document dated July 2020. Strategic planning efforts in parks and programs will contribute to the final version of the revised NPS core values. Find out more about NPSNext (temporarily unavailable).
  • A company’s values are at the core of it’s culture as highlighted in the HBR articles “Six Components of Culture” and “Creating a Purpose Driven Organization.”
  • Okay, so your organization has a set of core values. The question is, are they activated into the culture? Learn more about how to make your core values central to the organizational culture and why that is important in the HBR article “Ten Essentials for Getting Value from Values“.
  • The core values at Zappos are integrated in it’s cultural norms. Check out how they created their core values and wove them into the culture in the HBR articles “How To Establish Values on a Small Team” and “How Zappos Infuses Culture Using Core Values.”

NOTE: There is a limit of viewing 4 online articles per month at Harvard Business Review without a paid subscription. If you click on the link to this article, it will count toward your limit.

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  2. Accountability,
    Collaboration,
    Engagement,
    Integrity,
    Stewardship,
    Respect.
    Here are some acronyms for GOALies to help remember . . . ACE is R (almost alphabetically), RACE IS (for the runners, etc.), RAISE C (the singers?) and . . . wait for it . . .
    For Halloween: I SCARE or SCARE I
    What others?

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