Micro-Learning for FMSS Basics

PFMD Asset Management Training Team

Updated Facility Management

What is Micro-Learning?

Micro-learning courses are an excellent way to learn content in quickSimply drawn computer monitor and hard drive. Has a Ranger hat in center of monitor and focused segments. These concise and informative courses enable learning when time is limited. The use of interactive components and other instructional techniques make this an engaging experience for the learner.


This series of micro-learning courses discusses the components of the Facility Management Program, a program the NPS has adopted to manage its assets more effectively. The courses are intended for anyone working with the Facility Management Software System (FMSS) who want to learn more about using the FMSS to manage park inventory and resources.

The content of each micro-learning course corresponds to the Operations and Maintenance: Facility Management Software System (FMSS) Basic classroom course module(s). Like the classroom course, the content of the micro-learning courses will increase in complexity as students move sequentially though the material.

Students taking the micro-learning courses should not expect to become proficient in FMSS by participating in these courses alone. A blended learning approach combining micro-learning, webinar, classroom instruction, mentoring, and other instructional methods is strongly recommended and encouraged.

Cover of the FMSS Basic Student Manual
FMSS Basic Student Manual

Course Modules

Introduction to the Facility Management  Software System (FMSS)Photo of NPS uniform shoulder patch with "Introduction to the Facility Management Software System (FMSS)" written in white.

This micro-learning course is the foundational record of the purpose and function of the FMSS in the National Park Service Facility Management Program (FMP).

Course Objective:

  • Recognize the benefits of the Facility Management Software System (FMSS)

FMSS Basics 1: Introduction to Enterprise Asset Management (EAM)

Course Objectives:

Brown ladder graphic. Each rung has a tier of the FMSS listed.

  • Describe the Facility Management Software System (FMSS) as a whole enterprise system made up of more than the Maximo System
  • Recognize that the FMSS is a Servicewide system wherein a single change affects everyone in the system
  • Explain the legal reasons behind the establishment of the FMSS

FMSS Basics 2: Terminology and AcronymsSeveral Scrabble tiles, with alphabet letters, on a table in no random order.

Course Objectives:

  • Define common asset management terms

FMSS Basics 3: Tenets of Asset Management

Course Objectives:

The Asset Management Process (AMP), represented in this graphic, is mandated by EO 13327 (2004-President G.W. Bush) that says: find out what you have and accept responsibility for it - be accountable. In addition, DO 80 (2006-Bomar) reflects the NPS commitment to use an AMP. The FMSS is the software system to support it.

  • Explain how the FMSS fits into the total cost of facility ownership (TCFO)
  • Describe the Park Asset Management Plan (PAMP)
  • Describe the Capital Investment Strategy (CIS)
  • Explain optimizer bands and their purpose

FMSS Basics 4: The Hierarchy of a Park

Hierarchy chart showing the park's assets.

Course Objectives:

  • Define asset codes
  • Describe the hierarchy of a park

FMSS Basic 5: Location RecordsA red barn on a gentle grade, beside an arching tree

Course Objectives:

  • Recognize how locations are established and what they are

FMSS Basic 6: Asset Records

Course Objectives:Graphic showing the difference between a Location record and an Asset record

  • Describe what an asset record represents and how it corresponds with the Location Record
  • Distinguish between an asset and an Asset Record
  • Organize assets on a park hierarchy chart



FMSS Basics 7: Welcome to the Maximo Software 

Course Objectives:Log on screen for the Maximo program

  • Differentiate applications from modules
  • Explain the function of the Start Center and how to customize it
  • Identify icons and their functions
  • Demonstrate how to move from one module to another
  • Demonstrate how to log out of Maximo

FMSS Basics 8: Welcome to the Work Order 

Course Objectives:Graphic shaped like a wheel with WORK ORDER in the center and planning, tracking, evaluation and reference around it.

  • Recognize that the work order is the cornerstone of the FMSS
  • Summarize both required and important work order fields
  • Explain how work orders are prioritized


FMSS Basics 9: Work Types and Sub-Work Types

Course Objectives:

  • Identify examples of work types and sub-work types



FMSS Basics 10: Financial and Business Management System (FBMS)

Course Objectives:Blue and white graphic of mountains with the word Interior at the top and FBMS at the bottom

  • Describe the FBMS
  • Differentiate between the FMSS and the FBMS
  • Explain what the FMSS is used for in the FBMS
  • Define RPSO and FOSP
  • Identify how the RPSO and FOSP connect FMSS to FBMS

FMSS Basics 11: Life Cycle of a Work Order

Course Objectives:

  • Define the statuses a work order can be placed in
  • Explain the life cycle of a work order


FMSS Basics 12: Let’s Do a Few Simple Work Orders

Course Objectives:

  • Demonstrate how to create a FM work order
  • Demonstrate how to create a FO work order
  • Distinguish between FM and FO work orders

FMSS Basics 13: Finding Work OrdersSilhouette of a person in center with 7 boxes radiating off of the center. One for each work order.

Course Objectives:

  • Create a basic query
  • Recall that queries are similar in all modules

FMSS Basics 14: Scheduling Work Orders

Course Objectives:

  • Explain the PM module as a scheduling program where templates are created for work orders
  • Demonstrate how to create a basic PM record
  • Identify the basic fields in the PM Module

FMSS Basics 15: Safety Issues in Work Orders

A woman with ear protection on.

Course Objectives:

  • Explain when a Health, Life, and Safety Risk Assessment Code is use
  • Define Resource Risk Assessment Code

FMSS Basic 16: Getting Credit for Work Accomplished

Course Objectives:

A grader plowing snow in a storm

  • Demonstrate how to record labor
  • Demonstrate how to record materials
  • Demonstrate how to record overtime

FMSS Basic 17: Finishing the Work Order

Course Objectives:

  • Describe the difference between a closed work order and a completed work order
  • Demonstrate how to find and correct errors in a closed work order
  • Demonstrate how to close a work order

FMSS Basic 18: Evaluating Data

Graphic of a clipboard with boxes checked showing data evaluation.

Course Objectives:

  • Review the FMSS reporting process
  • Articulate the importance of data
  • Summarize the Quality Assurance/Quality Control process

Write a Review

  1. When dealing with a topic as foreign as this one was to me, it was a relief to see some real thought had gone into the delivery method. I found the majority of this course easily understood, and absolutely applicable to my job. However, I was pretty disappointed when I got to a point that required access to a practice FMSS server, that no longer exists. This made learning through hands-on application a challenge. All-in-all, this course gave me a great deal of base knowledge, and skills that I can build upon. I would recommend this course to any new FMSS employees, or FMSS users.


  2. David – sorry for the frustration. So glad you enjoyed the micro-learnings and thanks for the feedback. As for the FMSS server, the database was down this week so we could refresh. It should be back up tomorrow(Friday, May 11) or early next week.

  3. I found this style of learning very beneficial to me. Each section was short and easy to read. The videos also helpful because I’m a visual learner. I would like to see more of this type of learning throughout NPS. I’m sure I’m not the only person with these challenges.


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