Lesson Plan: Using Questions Effectively–Categorizing Questions


This “Using Questions Effectively” Lesson Plan [PDF] guides interpretive trainees through activities and examples that investigate two strategies for categorizing audience centered questions. Trainees will consider how to make questions safe and compelling to answer using either the Arc of Dialogue strategy or the MuseumHack Traffic Light strategy.

This lesson plan was developed for the Forging Connections Through Audience Centered Experiences classroom training. You can use or adapt it for seasonal training or other park interpretive training and it will be useful at all developmental levels.


At the end of the session trainees should be able to:

  • Describe two reasons to create safe space for audience members to answer questions
  • Define scaffolding in the context of dialogic questions or the Arc of Dialogue.
  • Give examples of Green, Yellow, and Red questions

Looking For More on Audience Centered Experiences?

Audience Centered Experience Button - Two Pictogram Visitors talking to a pictogram rangerYou can find much more self-guided learning and all of the materials for making yourself an ACE in the Audience Centered Experience Interpretation workbook.

Interpretive Leadership button - a pictogram ranger leading a group of other rangers higherYou can find links to seasonal lesson plans which support this emerging skillset in the Audience Centered Experience Trainers’ Guide.

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