The following training resources are broken down by touchstone topic and goal. This page is focused on developing Research and Program Development.
This touchstone covers sub-topics:
- Identifying and Reaching Out to Stakeholders
- Building and Maintaining Collaboration
With the involvement of stakeholders, collaborators, and partners, parks can share more comprehensive stories and reach more diverse audiences. By building strong and trusting relationships, a park and its stakeholders can do “better together” to further their missions.
Office of Collaborative Action and Dispute Resolution
CADR is an office and service within the Department of Interior. [SharePoint]
CADR’s ECCR Approach and Services
Environmental Collaboration and Conflict Resolution (ECCR) is about addressing environmental, natural, and cultural resources and public lands issues in a collaborative fashion.
Anyone can contact CADR; there is no cost and no official permission is required to reach out to CADR. They start with a conversation. They want to learn about the issue you are addressing, your objectives, who else is involved, timelines, and if the topic is a long-standing issue or something that’s just emerging. With this information, they help you think through what kind of facilitation, collaborative problem solving, or mediation might be needed for the issue or project you are addressing. Their advice is based on their decades of experience as practitioners. They will also explore with you what kind of impartial facilitation and/or collaboration may be appropriate and if the facilitator must have special expertise to work effectively with the group.
When appropriate, and where there is sufficient capacity and concurrence of the parties, CADR staff can provide direct facilitation and collaboration support.
To help meet the need for impartial facilitators versed in ECCR topics, the DOI CADR Office maintains an Indefinite Quantity Indefinite Cost (IDIQ) contract for private sector facilitators, collaboration professionals, and mediators. This contract is available for all DOI Bureaus and Offices to use. To learn more about the ECCR IDIQ, please contact Lisa Kool.
Below are links to other collaboration programs in DOI and around the Federal Government.
Programs in DOI
- BLM CADR Program
- FWS Human Dimensions
- NPS Rivers, Trails, and Conservation Assistance Program
- Reclamation: WaterSMART Cooperative Watershed Management Program
Programs in Other Federal Agencies
- EPA Conflict Prevention and Resolution Program (CPRC)
- Federal Energy Regulatory Commission Dispute Resolution Service
- Udall Foundation National Center for Environmental Conflict Resolution
- USACE Collaboration and Public Participation Center of Expertise
CADR Training Opportunities
All classes can be delivered on request and some are offered in different geographic locations annually.
Getting to the CORE of Conflict and Communications (GTC3) – Delivered by CADR certified trainers, free or cost of travel only, as a 4-8 hour class. Application to both internal organizational issues and working with external stakeholders and partners.
Facilitating Dynamic Meetings to Achieve Results – 16-20 hours by CADR.
Advanced Facilitation Skills (such as use of self-assessment tools and team-building) – 8-16 hours delivered by CADR certified trainers or private professional trainers.
Collaboration Clinics – Application of environmental collaboration and conflict management (ECCR) and concepts and theory to actual projects with external stakeholders.
Mindfulness Based Emotional Intelligence – Students will gain several mental training practices and skill sets including self-awareness, attention training, and knowledge of emotional intelligence which will enhance an effective and thriving workplace.
Crucial Conversations – 16-24 hours delivered by private vendors, offered by bureaus such as BLM, NPS, and FWS.
Effective Public Participation:
- 8 hour overview or short module (delivered by CADR or private professional trainer)
- 40 hour certification delivered by International Association of Public Participation (IAP2)
Emotion, Outage, and Public Participation – Offered by BLM, 16 hours delivered by IAP2 trainer.
Environmental Collaboration and Conflict Resolution – Introductory 2-8 hour module to include in any training or as stand-along class by CADR.
- Partnership and Community Collaboration Academy Instructional Videos
- BLM Website about CADR Resources
NPS-NCA-Diversity Advisory Group (SharePoint)
News, information, and training resources are available on their SharePoint site.
DOI Talent Training
- 35 Dumb Things – Intent vs. Impact – This workshop takes a closer look at how we communicate with each other and why there is often friction between what is being said and what is being received.
- Celebrating Women of Character, Courage, and Commitment – Capitalizing on all of the strengths of each individual makes an organization more competitive and effective. Training may include Special Emphasis observances (i.e. Women’s History, Asian/Pacific Islander History, etc.), and topics, such as gender and generational differences or disability awareness.
- Diversity & Inclusion Awareness (BLM) (7 hours) – Managing and valuing diversity is a key component of effective people management, which can improve workplace productivity.
- Communication Skills for Native Professionals – Today’s Native professionals face greater communication challenges and higher expectations than ever before. Participants will gain tools to enable them to step up to the challenge, including tips on communicating effectively in a team environment and communicating with coworkers from diverse backgrounds and of different generations.
Free Online Training
- Addressing Unconscious Bias with Modern Learning (20 2-4 minute videos) – Provides takeaway skills to slow down thinking; recognize how to spot unconscious bias in the moment; examine the different scenarios in which unconscious bias can happen; and address how to intervene or do something different in our behaviors.
- Cross-Cultural Competency (approx. 10-15 hours) – We all look at the world through our own lens. Your personal worldview affects the way you communicate. Develop the skills to understand cultural differences and to collaborate effectively with people you perceive as different from yourself.
- Diversity and Inclusion in the Workplace (approx. 11 hours) – If you take this MOOC, participants will:
- Understand the paradox [that diversity is a fact and also paradoxical],
- Understand its dynamics, and
- Identify ways to manage it, so that you can better channel the diversity potential in the workplace for greater performance and innovation.
- eLesson: Unconscious Bias (approx. 3 hours) – In this course, participants will deepen their understanding of unconscious biases, how unconscious biases influence behavior, and how unconscious biases impact us all. You’ll also learn numerous actions you can take to help counter bias in your own work environment.
- Leading With Effective Communication (Inclusive Leadership Training) (4-8 hours) – Topics will include: understanding dialogue processes, debunking everyday communication myths, testing assumptions, listening, expressing yourself authentically, and communicating across differences.
- Optimizing Diversity on Teams (approx. 12 hours) – By drawing on social science perspectives, this course enables you to learn what diversity is, and how to use it to maximize team performance, innovation, and creativity.
- Understanding Diversity and Inclusion (9 hours/3 weeks) – Develop your attitudes, skills, and knowledge of cultural diversity so you’re able to create inclusive environments.
Partnership and Community Collaboration Academy is a community of partnership-minded people working throughout and across federal agencies to explore practices, build skills, and learn from peers. It is a collaborative conservation team dedicated to the stewardship of the nation’s natural and cultural resources.
- Three Elements of Collaborative Leadership with Liz Madison, 4 mins; podcast available
- A Facilitator’s Best Practices with Anne Desmarais, 18 mins; podcast available
- Making Meetings Work with Liz Madison, 11 mins; podcast available
- Community Collaboration with Helene Aaron
- Strategies, 13 mins
- Words Matter, 20 mins
- Collaboration Toolbox with Joy Lujan; podcasts available
- Stakeholder Analysis, 5 mins
- Decision Space, 4 mins
- Deconstructing “Other” Recreating “We” with Joy Lujan, 10 mins; podcast available
- Internal, Interpersonal and Group Dynamics in Collaboration with Joy Lujan, 7 mins; podcast available
- Collaborative Conservation: Spectrum of Public Engagement with Wylie Carr, 11 mins
- Situation Assessments: An Overview with Laura Van Riper, 20 mins
- Managing Collaboration with Cate Bradley; podcasts available:
- Foundations for Strong Collaboration, 17 mins
- Building Action Agendas for Better Collaboration, 25 mins
- Conflict Management with Susan Goodwin:
- Ladder of Inference 4 mins; podcast available
- Strengthen Your Conflict Management Skills 25 mins; podcast available
- CORE-PLUS: Building a Higher Performance Model Workplace 16 mins
- Environmental Collaboration and Conflict Resolution with Susan Goodwin and Karen Simms, 26 mins
- Seven Faces of Philanthropy and Partnerships with Liz Madison, 16 mins; podcast available
Learn more about the Academy.