When becoming a mentor, it is important to understand your role and duties. Here are some ideas from the Facilities Management Leadership Program that can be helpful to any mentor.
Six Behaviors of a Mentor
- Relationship Emphasis (to establish trust)
- Information Emphasis (to offer tailored advice)
- Facilitative Focus (to introduce alternatives)
- Confrontative Focus (to challenge)
- Mentor Model (to motivate)
- Protégé Vision (to encourage initiatives)
Mentor Knowledge, Skills, and Abilities
Define your role as a mentor.
- Provide avenues for professional development opportunities and resources
- Demonstrate a commitment to addressing quality and improvement (both in self and protégé)
- Demonstrate flexibility in working with the changing needs of your protégé
- Challenge your protégé to move beyond his or her comfort zone
- Demonstrate appropriate follow-through on commitments made to your protégé
Effectively communicate with your protégé.
- Develop a relationship through sharing experiences, mutually defining expectations, and providing specialized knowledge of the National Park Service
- Encourage protégé to share insights, thoughts,and needs by providing an environment that invites open and full communication
- Use active listening skills
Teach your protégé.
- Use knowledge and competence in facility management and/or leadership to help your protégé acquire and apply new knowledge and skills
- Create a safe, risk-free environment for learning
Review protégé’s work.
- Use the virtual classroom to review and comment on all protégé work
- Provide feedback on protégé’s strategies that helps them to develop more effective approaches
Apply strategic knowledge at a big-picture level.
- Analyze information in developing and constructing new ideas
- Share wisdom gleaned from experience
Participate as a member of a larger Community of Practice.
- Provide evaluation and review to help it to evolve and continue to meet the needs of the NPS
- Act as a resource and support for the entire network of students and mentors
Monitor your own personality and behavior and their impact.
- Act as a role model of self-awareness
- Demonstrate the ability to see others’ perspectives and is able to consider multiple perspectives
- Check out the Mentor, Mentorship, and Mentoring Resources in the NPS page to access curated resources that will help you become either a mentor, mentee, or both!
- Access additional CLP resources on Mentoring.
- Find an informal mentor in the CLP Commons!