The Science and Art of Receiving Feedback Well

Doug Stone & Sheena Heen

Updated For Supervisors


Giving feedback is a skill but a much neglected skill is how to receive feedback.  Coauthors of the international bestseller Difficult Conversations, Doug Stone and Sheena Heen have discovered that while receiving feedback can be fraught, doing it well can be taught.  Hear them talk about it in this video presentation and find out how you can improve upon receiving feedback as a leader.

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