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Digital Crisis Communication

Overview

Emergencies are chaotic and sending out the right message at the right time could save lives. We’ll hear from experts at the CDC and State Department on how best to use digital tools like social media to communicate with the public during a crisis.

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Reflection

Has your organization or unit ever used social media to reach the public during a crisis or an emergency? How successful was it? What could your unit or organization have done better to reach all of the stakeholders involved?

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