What is Remote Access?
A PIV card carrying member of the NPS Workforce may want to log in to the CLP on a home computer, phone, or tablet – none of which allow login with a PIV card. In this instance, the permanent employee can temporarily enable remote access mode. This will start a 60 day countdown during which employees will be able to log in to the CLP using the public login (username and password) fields – effectively allowing login on a personal or mobile device.
How to Allow Remote Access
Step 1: If you currently have an NPS Account and log in to the CLP using your PIV card, log in as normal.
Step 2: Once you’re logged in, go to your user profile. Then go to Settings > General.
Step 3: Take note of your CLP username (it starts with the @ symbol).
Step 4: Create or update your CLP Password. Please note: For security reasons you can only change your CLP password once every 24 hours.
Step 5: After setting your CLP Password, you’ll have 60 days during which you can log in with your CLP username (or the email address associated with your CLP account) and CLP password via the “Public” login workflow. This will allow you to log in on personal computers and mobile devices.
Step 6: Before your 60 days are up, you’ll need to log in with your PIV card again (for security reasons). You’ll see a countdown at the bottom right of your screen every time you log in to remind you how much time you have left in this Remote Access period. If you forget to log in with your PIV card before the 60 days are up, you’ll automatically be logged out of the CLP and prompted to log in with your PIV card again.
Step 7: To start another 60 day remote access period, simply log in with your PIV card again. This will reset your 60 day countdown timer so you’ll be able to log in on mobile devices when you’re away from your computer. You just need to log in with your PIV card at least once every 60 days.
Need additional help? Check out this short video.
The CLP team is always happy to help! Email us at firstname.lastname@example.org