CLP Remote Access

What is Remote Access?

A PIV card carrying member of the NPS Workforce may want to log in to the CLP on a home computer, phone, or tablet – none of which allow login with a PIV card. In this instance, the permanent employee can temporarily enable remote access mode. This will start a 60 day countdown during which employees will be able to log in to the CLP using the public login (username and password) fields – effectively allowing login on a personal or mobile device.

How to Allow Remote Access

Step 1:  If you currently have an NPS Account and log in to the CLP using your PIV card, log in as normal.

Screenshot of CLP login user interface NPS login workflow emphasized

Step 2:  Once you’re logged in, go to your user profile. Then go to Settings > General.

Screenshot of navigation path to user profile - general page

Step 3:  Take note of your CLP username (it starts with the @ symbol).

Take note of your CLP username as you will need it to log in via the public workflow

Step 4:  Create or update your CLP Password. Please note:  For security reasons you can only change your CLP password once every 24 hours.

You must create a CLP password if you want to use the remote access feature

Step 5:  After setting your CLP Password, you’ll have 60 days during which you can log in with your CLP username (or the email address associated with your CLP account) and CLP password via the “Public” login workflow. This will allow you to log in on personal computers and mobile devices.

Screenshot of CLP login user interface public login workflow emphasized

Step 6:  Before your 60 days are up, you’ll need to log in with your PIV card again (for security reasons). You’ll see a countdown at the bottom right of your screen every time you log in to remind you how much time you have left in this Remote Access period. If you forget to log in with your PIV card before the 60 days are up, you’ll automatically be logged out of the CLP and prompted to log in with your PIV card again.

Screenshot illustrating the countdown to your remote access renewal date in the bottom right corner of the CLP

Step 7:  To start another 60 day remote access period, simply log in with your PIV card again. This will reset your 60 day countdown timer so you’ll be able to log in on mobile devices when you’re away from your computer. You just need to log in with your PIV card at least once every 60 days.

Screenshot of CLP login user interface NPS login workflow emphasized

Video

Need additional help? Check out this short video.

Have Questions?

The CLP team is always happy to help! Email us at clp@nps.gov

Arrow pointing upwards. Click this icon to go back to the top of the page.