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The Eppley Institute for Parks & Public Lands is offering an online certificate program aimed at helping professionals establish a strong foundation in the physical and programmatic components of accessibility compliance. During the four-unit course, participants will explore various components of disability and accessibility, access, and standards and guidelines for accessible design. Each of the
Content Team: Accessibility, Service Wide Skills
Delivery: Distance

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In this course, you'll learn about guidelines and techniques for each stage of an on-site customer service visit: preparation, arrival, service, wrap up, and follow up.
Content Team: Service Wide Skills
Delivery: Distance

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This article from DigitalGov addresses five common myths about social media accessibility as well as why accessible content is so important.
Published by: | Content Team: Digital Strategy & Services, Service Wide Skills

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In this 20-minute video you'll learn specific tips, tools and tactics for making your agency's social media content more accessible for all audiences.
Published by: | Content Team: Accessibility, Service Wide Skills

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Hear from experts at the CDC and State Department on how best to use digital tools like social media to communicate with the public during a crisis.
Published by: | Content Team: Digital Strategy & Services, Service Wide Skills

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In this video, you will see not only how to create a graph, but how to avoid some common pitfalls while doing it.
Published by: | Content Team: Trainer Toolbox, Service Wide Skills

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This video highlights the ways we need to change our thinking about what we put on our slides and how we do it.
Published by: | Content Team: Trainer Toolbox, Service Wide Skills

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This full-length video walks you through the basic functionality available to you in PowerPoint and demonstrates how to use each effectively.
Published by: | Content Team: Trainer Toolbox, Service Wide Skills

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This video demonstrates how to create a slide-master template for your presentation in order to produce more consistent slides in less time.
Published by: | Content Team: Trainer Toolbox, Service Wide Skills

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This series of videos demonstrates how to take a bock of text and use it to create a clear and compelling visual sequence Images and Formatting.
Published by: | Content Team: Trainer Toolbox, Service Wide Skills

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This 5-part video series covers how to create presentations and e-Learning that use visuals and animation to explain, support and reinforce your message.
Published by: | Content Team: Trainer Toolbox, Service Wide Skills

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This recorded webinar covers the importance of using plain language in social media, as well as plain language best practices, strategies and tips.
Published by: | Content Team: Digital Strategy & Services, Service Wide Skills

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This fact sheet provides considerations for making transportation systems accessible for persons with disabilities as well as offering additional links.
Published by: | Content Team: Accessibility, Service Wide Skills, Roads, Trails and Grounds, Facility Management and Operations, NPS Career Fields

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The Federal Social Media Accessibility Toolkit provides best practices and tips on ensuring that all social media content is accessible to everyone.
Published by: | Content Team: Digital Strategy & Services, Service Wide Skills

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This article uses examples from children's picture books to show good use of visuals to tell a story, support a message and foster audience engagement.
Published by: | Content Team: Trainer Toolbox, Service Wide Skills

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Learn five best practices for creating presentations that are visually interesting, easy to read, compelling and accessible for the widest audience.
Published by: | Content Team: Trainer Toolbox, Service Wide Skills

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This short video gives an overview of why so many PowerPoint presentations fail and how to design your slides so they support and reinforce your message.
Published by: | Content Team: Trainer Toolbox, Service Wide Skills

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These two videos cover using visualizations in slide presentations to better communicate information and capture and hold your audience's attention.
Published by: | Content Team: Trainer Toolbox, Service Wide Skills

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This video discusses different communication mediums and how to choose the best method to send your message to ensure you are heard and understood.
Published by: | Content Team: Learning and Development, Workforce and Inclusion Directorate, Trainer Toolbox, Service Wide Skills

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This article from DigitalGov describes the difference between user experience and customer experience and how they affect each other and overall success.
Published by: | Content Team: Distance Learning, Service Wide Skills, Learning and Development, Workforce and Inclusion Directorate

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Tips to help you create better visual elements in your presentations - PowerPoint and otherwise.
Published by: | Content Team: Interpretation and Education, NPS Career Fields, Learning and Development, Workforce and Inclusion Directorate, Service Wide Skills
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