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This course provides NPS fee collection staff with the basics on how to navigate within the new RBMS Point of Sale (POS) solution.
Gain familiarity with processing different types of tender and ringing in entrance fees, pass sales, and other common transactions.
Gain familiarity with processing different types of tender and learn to successfully process Parking fees, Seasonal Parking fees, and discounts on RBMS.
Learn how to successfully process returns and voids using the RBMS park entry model. Complete returns with or without a RBMS receipt.
Learn how to successfully process returns and voids using the RBMS parking model. Complete returns with or without a receipt.
Gain understanding with navigating more advanced sales transactions like upgrades and exchanges.
Learn advanced RBMS POS sales transactions including product upgrades and pass replacements.
Learn to open, work in and close a shift on the RBMS POS system. This includes using all the different POS hardware setup options.
Become adept at navigating more advanced sales transactions like upgrades and exchanges in this learning activity.
Learn how to successfully navigate POS transactions and Shift Operations when Working Offline.
Learn how to successfully process returns and voids. Complete returns with or without an RBMS receipt.
Administration and Business Services
The Recreation Fee Management program provides policy guidance on both the collection and expenditure of fees.
IDP planning resources specific to the Northeast region
The Federal HR Institute delivers a comprehensive curriculum to ensure the federal HR workforce continuously improves so it is agile, strategic, and competent.
This online module is a refresher course for NPS Agreements Technical Representatives to maintain their current ATR certification.
Federal acquisition professionals - Apply today!
This course provides a basic understanding of NPS concessions and the responsibilities of a Concession Management Specialist.
This order sets forth policy and assigns responsibilities for administering the Fee Program, including legal requirements, roles and types of fees.
Recognizingthe work of National Park Service (NPS) employees serving in business-oriented and administrative positions
A collection of short videos that demonstrate real-world geospatial applications from adding GIS layers to your GPS device to to calculating acreage.
Budget and Finance
MWR New Employee Welcome Orientation is mandatory for all new employees; this training is conducted by the Human Resources Office, Equal Opportunity, Relevancy, Diversity, and Inclusion Office, Employee Relations Office, and Offices Services, Travel, Occupational Health and Safety, and Security. All MWR Employees who have been onboard a year or less are required to attend. Orientation Topics Welcome to
This guide contains useful tips and tactics for communicating up, down and across, as well as engaging your audience and effectively receiving feedback.
These Quicktime resources will help you stay up-to-date on the latest changes to the system. Use these job aids to navigate the new look and functions.