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Gain familiarity with processing different types of tender and ringing in entrance fees, pass sales, and other common transactions.
Gain familiarity with processing different types of tender and learn to successfully process Parking fees, Seasonal Parking fees, and discounts on RBMS.
This course provides an overview of how to process Self-Pay Sales through the RBMS POS system. For fee collection managers and remittance staff.
Learn how to successfully navigate POS transactions and Shift Operations when Working Offline.
Learn to resolve problems you may encounter when completing remittance processes within the RBMS Back-office system.
This course describes how supevisory and remit staff are able to complete recreation fee remittance functions in the RBMS POS and D365R systems.
Learn to open, work in and close a shift on the RBMS POS system. This includes using all the different POS hardware setup options.
MWR New Employee Welcome Orientation is mandatory for all new employees; this training is conducted by the Human Resources Office, Equal Opportunity, Relevancy, Diversity, and Inclusion Office, Employee Relations Office, and Offices Services, Travel, Occupational Health and Safety, and Security. All MWR Employees who have been onboard a year or less are required to attend. Orientation Topics Welcome to
Learn advanced RBMS POS sales transactions including product upgrades and pass replacements.
Learn how to successfully process returns and voids. Complete returns with or without an RBMS receipt.
Learn to manage daily tour or event capacities in the RBMS system. Utilize D365R to enter daily capacities in the POS system.
This course familiarizes NPS fee collection managers with how to Print X Reports, View Other Reports, and Reset RBMS POS Passwords for employees.
Become adept at navigating more advanced sales transactions like upgrades and exchanges in this learning activity.
Learn how to successfully process returns and voids using the RBMS parking model. Complete returns with or without a receipt.
In this learning activity, participants will learn how to navigate more advanced sales transactions like upgrades and exchanges.
Learn how to successfully process returns and voids using the RBMS park entry model. Complete returns with or without an RBMS receipt.
NPS Acquisition Career Management learning and certification resources for CORs, Contracting Officer's, Program & Project Managers
This course introduces NPS fee collection supervisory and remittance staff to the back office software used with the new RBMS Point of Sale (POS) solution.
Learn how to sell third-party bulk sales through the RBMS POS system, including completing price overrides for bulk sales.
Learn to process different tender types and basic sales within RBMS, including ringing in tour, event, or pass sales. Become familar with the RBMS POS setup.
This course provides NPS fee collection staff with the basics on how to navigate within the new RBMS Point of Sale (POS) solution.
Administration and Business Services
The Recreation Fee Management program provides policy guidance on both the collection and expenditure of fees.
IDP planning resources specific to the Northeast region
The Federal HR Institute delivers a comprehensive curriculum to ensure the federal HR workforce continuously improves so it is agile, strategic, and competent.