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Learn more about what it means to be an interpreter in the 21st century!
Use this Interpretive Bingo tool to help you analyze interpretive materials and media on their relevance, visitor participation, proper techniques and more!
The Audience Centered Experience (ACE) approach to interpretation allows parks to gain skills in critical thinking, problem solving, innovation, global awareness and scientific literacy.
This course develops training and coaching skills for those who provide audience centered interpretive training in their parks.
Audience Centered Interpretation
These lesson plans are tailor-made to mix and match, helping seasonals or returning employees encounter the skills of Audience Centered interpretation.
Learn effective techniques to engage your audience and encourage reflection and expression in your interpretive programs.
Via a study conducted by New York University's Dolly Chugh, learn more about bias and strategies to reduce your implicit bias.
Essential Theme Questions explore difficult societal topics relevant to our site and our audience. This learning activity is a guide to the starting point.
Access the case study to learn how you can incorporate design thinking into your work process and increase/diversify visitation at your park.
Explore how stories are structured for power and meaning. Discover the beats in the arc of a good story.
What interests you? What do you love learning about? Building Audience Centered Experiences (ACE) is all about how curious we are
Dialogic questions are the heartbeat of audience-centered experiences. Here are guidelines and examples of dialogic questions.
This guide provides information about how to approach dialogue surrounding the history of slavery, freedom, and race in America.
An essential theme question is a building block of an audience-centered experience. Learn the qualities & some examples of good essential theme questions.
Dialogic Questions are how interpreters design opportunities for visitors to engage with a place, express themselves, and hear other visitors’ perspectives.
Example of a facilitated dialogue program on immigration -- Kitchen Conversations from the Lower East Side Tenement Museum in New Your City.
Example of an arc of dialogue for a Facilitated Dialogue Program to interpret climate change; developed by the Internat'l Coalition of Sites of Conscience.
Example of an Outline for a Facilitated Dialogue Program on Endangered Species; developed by Carol Blaney, interpretive trainer and consultant
This page provides access to a "starter kit" of resources to help you develop and hone your skills in facilitated dialogue.
This course focuses on the interpreter’s role as a facilitator of dialogue and collaboration and how to use these techniques in park programming.
This handout helps explain the four phases of the Arc of Dialogue model of interpretation, moving interpreters through each phase.
Gain a new perspective as you discover the parallels between historical and design thinking.
Design thinking is being applied to many different industries and professions. Learn how you can uncover new stories and help your message reach the audiences that need them most.
Ground-breaking report, published in 2011 by OAH, examines National Park Service's "aspiration to become the nation's largest outdoor history classroom."
Here is a short reminder of the many ways interpreters and educators can gather knowledge about their audiences through informal methods.
Interprecon is an online learning experience focused on interpretation and education featuring exciting talks presented by field-based practitioners across the NPS and beyond.
Use the ACE Wheel Model rubric to help you see what you're shining at and make your audience centered experiences even better.
The Interpretive Wheel model is one way to wrap your head around what Audience Centered Experiences look like in the field. Learn more about the model and how to use it in this resource.
In this resource, learn how to encourage your visitors to participate and express themselves virtually.
This lesson plan helps trainees analyze an example of an audience centered experience to illustrate how ACE builds on a familiar foundation of skills.
This lesson plan guides interpretive trainees through activities and examples that investigate two types of audience centered questions.
This "Recognizing and Reducing Bias" lesson plan [PDF] explores our knowledge of self through the Johari's Window. It is targeted at a seasonal audience.
Designed to take learners - both new to audience centered experiences and those versed in the concept - through an investigation of the four truths.
Choosing and demonstrating Audience Centered Techniques is hard work but with the right technique you can elicit audience contribution.
Guides trainees to identify good skills they already use, and consider how to build from there to include more audience centered strategies.
This "The Why of ACE" lesson plan [PDF] helps learners explore why we do what we do, what value parks have for society, and new trends in interpretation.
This lesson plan guides interpretive trainees through activities and examples that investigate two strategies for categorizing audience centered questions.
This lesson plan helps interpretive trainees examine the qualities of good audience centered questions, using sample questions they develop themselves.
Explore how you can ask questions with honest and authentic curiosity. Learn about question intensity and how it shifts up and down a spectrum.
New online learning activities have recently been released: Choosing Essential Theme Questions, Exploring Dialogic Questions, Crafting Good Story Arcs, & Making Safe Space for Visitor Expression.
The NPS Education Professional Competencies were updated in 2013 based on function (manager, developer, and facilitator) and organized by task.
The following draft elements of success were created by the Interpretation And Education Peer Feedback Community in September 2016.
Learn more about pop-up interpretive experiences – short, ephemeral interactions where visitors stumble on opportunities to connect with the resource.
Provides tools to help build your skills in staying positive, provisional, specific & focusing on quality while helping interpreters improve their craft.
Use this lesson plan to help you recognize and reduce bias as you create your interpretive and educational programs.
Learn about the Four Truths framework established by the South African Truth and Reconciliation Commission for understanding truths based on 4 categories.
Short video clips capture a 2011 reenactment of a slave auction at the Old Courthouse, Jefferson Nat'l Expansion Mem, in partnership with local community
This study helps you think about your role as an interpretive facilitator and the skills needed to interpret with your audience rather than for them.
The techniques you integrate in audience centered experiences can have a profound impact on the visitor, our parks, and society.
The Arc of Dialogue is a useful and effective question scaffolding strategy for interpretive programs and media products.
Virtually visit Samuel West's Museum of Failure to access a physical catalog of what fails and why it did to better understand how we might succeed in the future.
Learn how tour company MuseumHack guides “earn” deeper engagement from an audience by using a traffic light-based model of audience centered experience.
"The Design Thinking Process for Innovation," was crafted by the Center for Park Management and IDEO as an easy-to-use framework for parks to think up new ideas.
Facilitating a visitor's connection to the story of the place through techniques and interactions (interpretation) with the resource can catalyze care.
The Story of Immigrant Soldiers at Manassas is a 6-minute video written and narrated by the middle school students
Tilden's 6 principles have remained useful to interpreters. Even the roots of the newest interpretive revolution in audience-centered experience reach back.
In this article Donald W. Shriver, Jr. proposes Americans learn from three concepts that guided the South African Truth and Reconciliation Commission.
Implicit bias refers to the attitudes or stereotypes that affect our understanding, actions, and decisions in an unconscious manner.
Watch the video by Nina Simon to learn how you can incorporate active participation for all visitors at your park.
Learn how to identify and solve challenges by using tools designed to challenge assumptions, rethink paradigms and drive insight, innovation and action.
Interested in attending an ACE Train-the-Trainer sessions at Mather Training Center? Learn more about the training sessions and how to indicate your interest in participating!