Gain familiarity with processing different types of tender and ringing in entrance fees, pass sales, and other common transactions.

In this learning activity, you’ll create your own personal team case study, discover how you like to work on a team, and learn what makes a team successful.

Complete this interactive learning activity to get started as a new CLP user or learn about advanced features to maximize your learning.

NPS has defined six turf classes to guide parks in setting objectives for turf management and maintenance. This activity describes classes of turf in the National Park System, which vary by function, asset value, species mix and maintenance requirements. Turf may be valued as a facility asset, a natural resource, a cultural resource, or a combination of these, depending upon the situation. 

Gain familiarity with processing different types of tender and learn to successfully process Parking fees, Seasonal Parking fees, and discounts on RBMS.

This course provides an overview of how to process Self-Pay Sales through the RBMS POS system. For fee collection managers and remittance staff.

Learn how to successfully navigate POS transactions and Shift Operations when Working Offline.

You will gain an understanding of the Asset Management Reporting System, its features, and its uses and learn how to navigate through reports that include enhanced features.

Learn to resolve problems you may encounter when completing remittance processes within the RBMS Back-office system.

This course describes how supevisory and remit staff are able to complete recreation fee remittance functions in the RBMS POS and D365R systems.

Learn to open, work in and close a shift on the RBMS POS system. This includes using all the different POS hardware setup options.

Learn advanced RBMS POS sales transactions including product upgrades and pass replacements.

Learn how to successfully process returns and voids. Complete returns with or without an RBMS receipt.

Learn to manage daily tour or event capacities in the RBMS system. Utilize D365R to enter daily capacities in the POS system.

Successful Commons groups require planning and attention. In this learning activity we'll walk you through the planning process. Completion earns you the Group Moderator badge!

This course familiarizes NPS fee collection managers with how to Print X Reports, View Other Reports, and Reset RBMS POS Passwords for employees.

Become adept at navigating more advanced sales transactions like upgrades and exchanges in this learning activity.

Learn how to successfully process returns and voids using the RBMS parking model. Complete returns with or without a receipt.

Online training for Getting Started with Section 106.

In this learning activity, participants will learn how to navigate more advanced sales transactions like upgrades and exchanges.

Learn how to successfully process returns and voids using the RBMS park entry model. Complete returns with or without an RBMS receipt.

This course introduces NPS fee collection supervisory and remittance staff to the back office software used with the new RBMS Point of Sale (POS) solution.

Peer Coaching & feedback are the bedrock of making interpretation better. Feedback helps us see new ways interpretive experiences can grow and change.

In this learning activity, participants will acquire foundational knowledge of NPS cultural resources and explore the "why” of cultural resource management.

This learning activity introduces participants to how history is practiced within the NPS and where we preserve and interpret a vast array of natural and cultural resources.