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This course provides NPS fee collection staff with the basics on how to navigate within the new RBMS Point of Sale (POS) solution.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Gain familiarity with processing different types of tender and ringing in entrance fees, pass sales, and other common transactions.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Gain familiarity with processing different types of tender and learn to successfully process Parking fees, Seasonal Parking fees, and discounts on RBMS.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Learn how to successfully process returns and voids using the RBMS park entry model. Complete returns with or without a RBMS receipt.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Learn how to successfully process returns and voids using the RBMS parking model. Complete returns with or without a receipt.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Gain understanding with navigating more advanced sales transactions like upgrades and exchanges.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Learn to open, work in and close a shift on the RBMS POS system. This includes using all the different POS hardware setup options.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Become adept at navigating more advanced sales transactions like upgrades and exchanges in this learning activity.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Learn how to successfully navigate POS transactions and Shift Operations when Working Offline.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Learn how to successfully process returns and voids. Complete returns with or without an RBMS receipt.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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This Learning Activity will introduce you to the policy for "NPS Chainsaw Safety for Non-Wildland Fire Operations" and the basics of chainsaw operation.
Content Team: Buildings, Utilities, and Trades, Facility Management and Operations, NPS Career Fields, Roads, Trails and Grounds

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The purpose of this learning activity is to provide users with targeted training in the functions of the Work Order Reporting Kiosk (WORK) that they need to complete.
Content Team: Facility Management, Facility Management and Operations, NPS Career Fields

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This learning activity introduces participants to how history is practiced within the NPS and where we preserve and interpret a vast array of natural and cultural resources.
Content Team: History, Cultural Resources Stewardship, NPS Career Fields

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In this learning activity, participants will acquire foundational knowledge of NPS cultural resources and explore the "why” of cultural resource management.
Content Team: Cultural Resources Stewardship, NPS Career Fields

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Explore how you can ask questions with honest and authentic curiosity. Learn about question intensity and how it shifts up and down a spectrum.
Content Team: Audience Centered Interpretation, Interpretation and Education, NPS Career Fields

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Essential Theme Questions explore difficult societal topics relevant to our site and our audience. This learning activity is a guide to the starting point.
Content Team: Audience Centered Interpretation, Interpretation and Education, NPS Career Fields

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Dialogic Questions are how interpreters design opportunities for visitors to engage with a place, express themselves, and hear other visitors’ perspectives.
Content Team: Audience Centered Interpretation, Interpretation and Education, NPS Career Fields

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After you have completed this learning activity, you will be able to use relevant, site-specific, resource documents to obtain background information on property history, significance, integrity, and treatment objective.
Content Team: Cultural Resources Stewardship, NPS Career Fields, Historic Preservation, Facility Management and Operations, Traditional Trades Apprenticeship Program

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In this learning activity, participants will learn the types of pruning, proper cuts, timing, and basic tools required in preservation horticulture pruning.
Content Team: Cultural Landscapes, Cultural Resources Stewardship, NPS Career Fields

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In this learning activity you will learn how to relate problems to planning and scheduling.
Content Team: Historic Preservation, Facility Management and Operations, NPS Career Fields, Traditional Trades Apprenticeship Program

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This learning activity focuses on the importance of critical thinking and how to solve problems in the workplace.
Content Team: Historic Preservation, Facility Management and Operations, NPS Career Fields, Traditional Trades Apprenticeship Program

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This learning activity will help you understand opportunities in the construction business and how to enter the construction workforce.
Content Team: Historic Preservation, Facility Management and Operations, NPS Career Fields, Traditional Trades Apprenticeship Program

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In this learning activity you will learn the importance of social skills and identify ways good social skills are applied in the construction trade. 
Content Team: Historic Preservation, Facility Management and Operations, NPS Career Fields, Traditional Trades Apprenticeship Program

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In this learning activity you will learn how to use good writing skills and apply their relationships to job performance.
Content Team: Historic Preservation, Facility Management and Operations, NPS Career Fields, Traditional Trades Apprenticeship Program
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