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Essential Theme Questions explore difficult societal topics relevant to our site and our audience. This learning activity is a guide to the starting point.
Content Team: Audience Centered Interpretation, Interpretation and Education, NPS Career Fields

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Peer Coaching & feedback are the bedrock of making interpretation better. Feedback helps us see new ways interpretive experiences can grow and change.
Content Team: Interpretation and Education, NPS Career Fields

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Explore how stories are structured for power and meaning. Discover the beats in the arc of a good story.
Content Team: Audience Centered Interpretation, Interpretation and Education, NPS Career Fields

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This learning activity introduces participants to how history is practiced within the NPS and where we preserve and interpret a vast array of natural and cultural resources.
Content Team: History, Cultural Resources Stewardship, NPS Career Fields

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Dialogic Questions are how interpreters design opportunities for visitors to engage with a place, express themselves, and hear other visitors’ perspectives.
Content Team: Audience Centered Interpretation, Interpretation and Education, NPS Career Fields

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In this learning activity, participants will acquire foundational knowledge of NPS cultural resources and explore the "why” of cultural resource management.
Content Team: Cultural Resources Stewardship, NPS Career Fields

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Online training for Getting Started with Section 106.
Content Team: Cultural Resources Stewardship, NPS Career Fields

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In this learning activity, you will use the seven aspects of integrity to recognize how integrity can be affected by work performed at historic properties.
Content Team: Cultural Resources Stewardship, NPS Career Fields, Traditional Trades Apprenticeship Program, Historic Preservation, Facility Management and Operations

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In this learning activity you will identify four criteria used by the National Register of Historic Places when determining historic significance
Content Team: Cultural Resources Stewardship, NPS Career Fields, Traditional Trades Apprenticeship Program, Historic Preservation, Facility Management and Operations

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Explore how you can ask questions with honest and authentic curiosity. Learn about question intensity and how it shifts up and down a spectrum.
Content Team: Audience Centered Interpretation, Interpretation and Education, NPS Career Fields

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This Learning Activity provides guidance on good listening skills and how to apply them to job performance.
Content Team: Historic Preservation, Facility Management and Operations, NPS Career Fields, Traditional Trades Apprenticeship Program

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This learning activity explains how to use and understand written materials, and it also provides techniques and guidelines that will help you to improve your reading skills.
Content Team: Historic Preservation, Facility Management and Operations, NPS Career Fields, Traditional Trades Apprenticeship Program

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In this learning activity you will learn the speaking processes and their relationship to job performance.
Content Team: Historic Preservation, Facility Management and Operations, NPS Career Fields, Traditional Trades Apprenticeship Program

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In this learning activity you will learn how to use good writing skills and apply their relationships to job performance.
Content Team: Historic Preservation, Facility Management and Operations, NPS Career Fields, Traditional Trades Apprenticeship Program

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This learning activity focuses on the importance of critical thinking and how to solve problems in the workplace.
Content Team: Historic Preservation, Facility Management and Operations, NPS Career Fields, Traditional Trades Apprenticeship Program

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This learning activity will help you understand opportunities in the construction business and how to enter the construction workforce.
Content Team: Historic Preservation, Facility Management and Operations, NPS Career Fields, Traditional Trades Apprenticeship Program

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In this learning activity you will learn how to relate problems to planning and scheduling.
Content Team: Historic Preservation, Facility Management and Operations, NPS Career Fields, Traditional Trades Apprenticeship Program

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In this learning activity you will learn the importance of social skills and identify ways good social skills are applied in the construction trade. 
Content Team: Historic Preservation, Facility Management and Operations, NPS Career Fields, Traditional Trades Apprenticeship Program

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This Learning Activity will introduce you to the policy for "NPS Chainsaw Safety for Non-Wildland Fire Operations" and the basics of chainsaw operation.
Content Team: Buildings, Utilities, and Trades, Facility Management and Operations, NPS Career Fields, Roads, Trails and Grounds

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NPS has defined six turf classes to guide parks in setting objectives for turf management and maintenance. This activity describes classes of turf in the National Park System, which vary by function, asset value, species mix and maintenance requirements. Turf may be valued as a facility asset, a natural resource, a cultural resource, or a combination of these, depending upon the situation. 
Content Team: Cultural Landscapes, Cultural Resources Stewardship, NPS Career Fields

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In this learning activity, participants will learn the types of pruning, proper cuts, timing, and basic tools required in preservation horticulture pruning.
Content Team: Cultural Landscapes, Cultural Resources Stewardship, NPS Career Fields

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This course introduces NPS fee collection supervisory and remittance staff to the back office software used with the new RBMS Point of Sale (POS) solution.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Learn to manage daily tour or event capacities in the RBMS system. Utilize D365R to enter daily capacities in the POS system.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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This course familiarizes NPS fee collection managers with how to Print X Reports, View Other Reports, and Reset RBMS POS Passwords for employees.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Gain familiarity with processing different types of tender and ringing in entrance fees, pass sales, and other common transactions.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Gain familiarity with processing different types of tender and learn to successfully process Parking fees, Seasonal Parking fees, and discounts on RBMS.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Learn to process different tender types and basic sales within RBMS, including ringing in tour, event, or pass sales. Become familar with the RBMS POS setup.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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This course describes how supevisory and remit staff are able to complete recreation fee remittance functions in the RBMS POS and D365R systems.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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This course provides an overview of how to process Self-Pay Sales through the RBMS POS system. For fee collection managers and remittance staff.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Learn how to sell third-party bulk sales through the RBMS POS system, including completing price overrides for bulk sales.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Learn to resolve problems you may encounter when completing remittance processes within the RBMS Back-office system.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Learn how to successfully process returns and voids using the RBMS park entry model. Complete returns with or without an RBMS receipt.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Learn how to successfully process returns and voids using the RBMS parking model. Complete returns with or without a receipt.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Learn how to successfully process returns and voids. Complete returns with or without an RBMS receipt.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Learn to open, work in and close a shift on the RBMS POS system. This includes using all the different POS hardware setup options.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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In this learning activity, participants will learn how to navigate more advanced sales transactions like upgrades and exchanges.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Become adept at navigating more advanced sales transactions like upgrades and exchanges in this learning activity.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Learn advanced RBMS POS sales transactions including product upgrades and pass replacements.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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Learn how to successfully navigate POS transactions and Shift Operations when working offline with different hardware setups.
Content Team: Recreation Fees, Administration and Business Services, NPS Career Fields

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The purpose of this learning activity is to provide users with targeted training in the functions of the Work Order Reporting Kiosk (WORK) that they need to complete.
Content Team: Facility Management, Facility Management and Operations, NPS Career Fields
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