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Essential Theme Questions explore difficult societal topics relevant to our site and our audience. This learning activity is a guide to the starting point.
Peer Coaching & feedback are the bedrock of making interpretation better. Feedback helps us see new ways interpretive experiences can grow and change.
Explore how stories are structured for power and meaning. Discover the beats in the arc of a good story.
This learning activity introduces participants to how history is practiced within the NPS and where we preserve and interpret a vast array of natural and cultural resources.
Dialogic Questions are how interpreters design opportunities for visitors to engage with a place, express themselves, and hear other visitors’ perspectives.
In this learning activity, participants will acquire foundational knowledge of NPS cultural resources and explore the "why” of cultural resource management.
Online training for Getting Started with Section 106.
In this learning activity, you will use the seven aspects of integrity to recognize how integrity can be affected by work performed at historic properties.
In this learning activity you will identify four criteria used by the National Register of Historic Places when determining historic significance
Explore how you can ask questions with honest and authentic curiosity. Learn about question intensity and how it shifts up and down a spectrum.
This Learning Activity provides guidance on good listening skills and how to apply them to job performance.
This learning activity explains how to use and understand written materials, and it also provides techniques and guidelines that will help you to improve your reading skills.
In this learning activity you will learn the speaking processes and their relationship to job performance.
In this learning activity you will learn how to use good writing skills and apply their relationships to job performance.
This learning activity focuses on the importance of critical thinking and how to solve problems in the workplace.
This learning activity will help you understand opportunities in the construction business and how to enter the construction workforce.
In this learning activity you will learn how to relate problems to planning and scheduling.
In this learning activity you will learn the importance of social skills and identify ways good social skills are applied in the construction trade.
This Learning Activity will introduce you to the policy for "NPS Chainsaw Safety for Non-Wildland Fire Operations" and the basics of chainsaw operation.
NPS has defined six turf classes to guide parks in setting objectives for turf management and maintenance. This activity describes classes of turf in the National Park System, which vary by function, asset value, species mix and maintenance requirements. Turf may be valued as a facility asset, a natural resource, a cultural resource, or a combination of these, depending upon the situation.
In this learning activity, participants will learn the types of pruning, proper cuts, timing, and basic tools required in preservation horticulture pruning.
This course introduces NPS fee collection supervisory and remittance staff to the back office software used with the new RBMS Point of Sale (POS) solution.
This activity provides NPS fee collection staff with the basics on how to navigate within the new RBMS Point of Sale (POS) solution.
Learn to manage daily tour or event capacities in the RBMS system. Utilize D365R to enter daily capacities in the POS system.
This course familiarizes NPS fee collection managers with how to Print X Reports, View Other Reports, and Reset RBMS POS Passwords for employees.
Gain familiarity with processing different types of tender and ringing in entrance fees, pass sales, and other common transactions.
Gain familiarity with processing different types of tender and learn to successfully process Parking fees, Seasonal Parking fees, and discounts on RBMS.
Learn to process different tender types and basic sales within RBMS, including ringing in tour, event, or pass sales. Become familar with the RBMS POS setup.
This course describes how supevisory and remit staff are able to complete recreation fee remittance functions in the RBMS POS and D365R systems.
This course provides an overview of how to process Self-Pay Sales through the RBMS POS system. For fee collection managers and remittance staff.
Learn how to sell third-party bulk sales through the RBMS POS system, including completing price overrides for bulk sales.
Learn to resolve problems you may encounter when completing remittance processes within the RBMS Back-office system.
Learn how to successfully process returns and voids using the RBMS park entry model. Complete returns with or without an RBMS receipt.
Learn how to successfully process returns and voids using the RBMS parking model. Complete returns with or without a receipt.
Learn how to successfully process returns and voids. Complete returns with or without an RBMS receipt.
Learn to open, work in and close a shift on the RBMS POS system. This includes using all the different POS hardware setup options.
In this learning activity, participants will learn how to navigate more advanced sales transactions like upgrades and exchanges.
Become adept at navigating more advanced sales transactions like upgrades and exchanges in this learning activity.
Learn advanced RBMS POS sales transactions including product upgrades and pass replacements.
Learn how to successfully navigate POS transactions and Shift Operations when working offline with different hardware setups.
The purpose of this learning activity is to provide users with targeted training in the functions of the Work Order Reporting Kiosk (WORK) that they need to complete.