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Knowledge Park Resource

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This video discusses different communication mediums and how to choose the best method to send your message to ensure you are heard and understood.
Published by: | Content Team: Learning and Development, Workforce and Inclusion Directorate, Trainer Toolbox, Service Wide Skills

Knowledge Park Resource

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This article from DigitalGov describes the difference between user experience and customer experience and how they affect each other and overall success.
Published by: | Content Team: Distance Learning, Service Wide Skills, Learning and Development, Workforce and Inclusion Directorate
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