Learn more about available tools and practices to identify, capture, and transfer knowledge among employees.

This page is designed to empower you with resources curated by a diverse group of Employee Learning & Development staff members from across the service to support you in being either a mentor, mentee, or both!

Causes and solutions for improved employee performance. Training is not the only answer. This flow chart helps you determine the rea; cjalenge and soultion.

Learn how to decide on and prioritize tasks by urgency and importance, sorting out less urgent and important tasks which you should either delegate or not do at all.

Learning to be a collaborator is an important skill. It’s far easier to achieve your goals if you can easily call upon the expertise of partners.

Design Thinking can help the NPS create memorable experiences for park visitors that leave a lasting impression.