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This video discusses different communication mediums and how to choose the best method to send your message to ensure you are heard and understood.
Published by: | Content Team: Learning and Development, Workforce and Inclusion Directorate, Programs, Trainer Toolbox, Service Wide Skills

Knowledge Park Resource

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This article from DigitalGov describes the difference between user experience and customer experience and how they affect each other and overall success.
Published by: | Content Team: Distance Learning, Service Wide Skills, Programs, Learning and Development, Workforce and Inclusion Directorate

Knowledge Park Resource

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Tips to help you create better visual elements in your presentations - PowerPoint and otherwise.
Published by: | Content Team: Interpretation and Education, NPS Career Fields, Programs, Learning and Development, Workforce and Inclusion Directorate, Service Wide Skills

Knowledge Park Resource

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This short e-book provides 5 easy writing tips for creating interesting and engaging content that will catch and hold your audience's attention.
Published by: | Content Team: Learning and Development, Workforce and Inclusion Directorate, Programs

Knowledge Park Resource

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This short e-book presents lessons about e-Learning design and development by comparing common mistakes to the bane of the season: Holiday Sweaters.
Published by: | Content Team: Learning and Development, Workforce and Inclusion Directorate, Programs