This course will help leaders think about how to reconnect with and engage employees, review and rewrite policies, and redesign workspaces in the wake of a pandemic.

In this course, you'll learn what COVID-19 is, who is at the highest risk of contracting it, how it's transmitted, signs and symptoms, and precautions you should take to prevent and treat it.

This course focuses on how employees can foster their flexibility and resiliency in the post-pandemic workplace.

This training opportunity enables NPS employees to learn about the features and functions of Office 365, the new email and collaboration system replacing Google.

This course teaches you strategies for teleworking efficiently, staying "plugged in" to the office, and managing your interactions with co-workers and customers.

This course provides an overview of legislation, regulation, authorization, directive and policy that form the basis for the Volunteer-In-Parks program.

This online, self paced course outlines the key Section 508 requirements that federal agencies must follow to be considered compliant.

This online module explores methods of planning and executing an effective career development path.

In this class participants will inventory of their values, interests, skills, and needs and learn how to develop and implement an action plan to further their career. 

This course discusses the options available when you're trying to get your career on the right track, from in-house job changes & lateral moves to promotion planning.

Discover how to manage the performance appraisal process on a year-round basis and learn tips for using performance appraisals to your advantage.

Many employees experience career stagnation. This course examines strategies to overcome it.

In this class, participants will learn how to build and manage upward relationships, both with their boss and those higher. 

This class explores the ways you can be proactive in advancing your career and successful in achieving your career goals.

This class exercise explores the many critical factors to take into account when planning how to focus self-development efforts.

In this course, participants will learn many techniques that can help consistently deliver the best customer service over the phone.

This course defines internal customers, expectations placed on serving internal customers and how to treat your coworkers as you would external customers.

Participants will learn how to be more productive in their professional and personal lives by learning to manage time, stress and resources effectively.

This course covers how to create a clear and persuasive message in PowerPoint 2016 and how to use sound, images, color and styles to optimize visual impact.

This training provides step-by-step training for logging on to a workstation with your PIV card.

In this course, you'll learn about guidelines and techniques for each stage of an on-site customer service visit: preparation, arrival, service, wrap up, and follow up.

This course covers how to analyze staffing needs, project future staffing needs, and ensure that recruitment efforts successfully bring in new employees.

In this Challenge, play the role of coach to an IT Systems Engineer who isn't on board with the need for coaching. Learn how to manage resistant coachees.