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Learn how to use the RBMS Point of Sale (POS) for collecting fees, managing passes, remitting and depositing collections, and running financial reports.
On this page, you will find a series of articles featuring successful virtual Interpretation and Education programs that align with the Foundation of Interpretation, Competencies for 21st Century Interpretation.
This page provides links to a variety of resources to help you plan, design, and develop site-produced interpretive media products.
The Audience Centered Experience (ACE) approach to interpretation allows parks to gain skills in critical thinking, problem solving, innovation, global awareness, and scientific literacy.
An inclusive, equity-based reference for public history practioners. Includes hot topics and critical perspectives to make your work more accessible.
The key to transformative experiences is thinking in verbs. What're the actions you’re hoping visitors will take in their own worlds?
Learn more about the virtual program Tadaima! and how it can be used as a case study for park units to connect people to their parks.
This competency describes the skills needed by interpreters and archeologists to effectively interpret the archeological resources of the National Parks.
Watch this clip of video XYZ – the video will automatically start and stop where you need to watch: Then watch this clip of video XYZ – the video will automatically start and stop where you need to watch:
Learn more about accessibility compliance at historic sites and find resources.
Marc Stern and Robert Powell have uncovered a simple set of outcomes that every environmental education program should be aiming towards.
These training plans cover the requirements for becoming a Public Information Officer, whether you are working at the local, regional, or national level.
Virtually visit Samuel West's Museum of Failure to access a physical catalog of what fails and why it did to better understand how we might succeed in the future.
The Commercial Services Program administers concession contracts and commercial use authorizations (CUAs) in national parks.
An is a professional communicator who facilitates audience understanding and appreciation of park resources and our nation’s stories and treasures.
As the NPS prepares to enter a new calendar year and continues to reach visitors both in-person and online, watch this webinar to gain knowledge from experts in digital media and accessibility. Content areas include captioning, audio description, alternative text, and social media.
What interests you? What do you love learning about? Building Audience Centered Experiences (ACE) is all about how curious we are
In this resource, learn how to encourage your visitors to participate and express themselves virtually.
The Interpretive Wheel model is one way to wrap your head around what Audience Centered Experiences look like in the field. Learn more about the model and how to use it in this resource.
This competency describes the skills for designing visitor experience through collaboration, knowledge of medium and technique, analysis and iteration.
Learn how to identify and solve challenges by using tools designed to challenge assumptions, rethink paradigms and drive insight, innovation and action.
This series of tests from Project Implicit measures implicit biases and preferences regarding race, abilities, gender, age, appearance and other factors.
Interpreters and educators do not practice in a vacuum; they bring to their work personal experiences, values, and biases. Learn more about cultural competency and bias here!
Implicit bias refers to the attitudes or stereotypes that affect our understanding, actions, and decisions in an unconscious manner.
Describes how interpreters and educators develop critical self-awareness of values and bias as a means to better communicate with diverse audiences.